Design leadership · Research · Products
Research · Benchmark study · Sep 2026

How Design Teams Work

We analysed activity data across 43 design projects in six enterprise organisations to see if project failure leaves an early warning sign. It does. You can see it by Day 21.

43design projects
6enterprise organisations
Day 21when the warning sign appears

Most enterprise design leaders only find out a 12-week project is in trouble at the retrospective, when it is too late to fix.

The first 3 weeks tell the whole story

What the team do in the first 21 days predicts final project success with surprising accuracy. Without intervention, later turnarounds didn’t occur.

Context-switching kills project health

Teams where designers jump constantly between multiple files see their project success score drop by a third compared to teams with sustained focus.

−33%project success when designers constantly context-switch
Relative project success
Sustained focus100
Frequent switching67
Figure 1Project success score indexed to sustained-focus teams (= 100).

Headcount does not fix focus

Adding more designers to an unfocused project does not help. It simply adds coordination overhead to an already fragmented team.

“Outcome data arrives too late to act on. Sprint tickets measure busyness, not progress.”

Tracking team focus gives leaders an early warning system three weeks into delivery, while there is still time to fix scope.

Methodology

We analysed design-tool activity data from 43 design projects across six enterprise organisations, comparing what each team did in its first 21 days with the project’s final success score. The full briefing sets out the method in detail.

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